Shipping Policy
Thank you for shopping with 【请替换:店铺名称】. We strive to make every order straightforward and convenient to receive.
Order Processing
Orders are typically processed within 1-2 business days after payment confirmation. Please note processing times may be longer during holidays, promotional events, or periods of high order volume.
Shipping Time
Once processed, shipments usually take 5-10 business days to arrive. These timeframes are estimates and not guaranteed delivery dates.
Shipping Fees
Shipping costs are calculated and displayed at checkout based on your order details and shipping method.
Shipment Tracking
Tracking information will be provided after your order has been dispatched. Please allow some time for the carrier to update tracking details once the package is in transit.
Shipping Address
Customers are responsible for providing accurate and complete shipping information at checkout. Incorrect or incomplete addresses may lead to delivery delays, returned shipments, or extra shipping charges.
Return & Refund Policy
If you wish to return an item, please do so within 30 calendar days from the delivery date. Customers are responsible for return shipping costs except in cases where items are defective, damaged, or incorrect.
Refunds are processed within 5-7 business days after we receive and inspect the returned item.
Order Cancellation
Orders can be cancelled within 12 hours of placing them. Please contact us as soon as possible at 【请替换:客服邮箱】 if you need to cancel your order.
Delivery Delays
Delivery may be delayed due to circumstances beyond our control, including customs clearance, weather, carrier disruptions, transportation issues, or public holidays.